Enhancing Hands Carpets’ Digital Experience

Client

Hands Carpets

Industry

Carpets

What we did

Multimarket Integration

Custom App Development

Web Development

Hands Carpets, a prominent brand specializing in luxury rugs, aimed to optimize website performance, unify platform management, and provide a seamless, location-aware experience for customers.

Client

Hands Carpets

Industry

Carpets

What we did

Multimarket Integration

Custom App Development

Web Development

Challenges

Platform Management Complexity

Managing separate platforms for each market was inefficient and prone to inconsistencies.

Delivery Information Issues

Displaying accurate delivery timelines based on inventory availability in different markets was challenging.

Checkout Limitations

The default Shopify checkout system failed to support detailed product inquiries.

Location-Based Adaptations

Redirecting users to appropriate market domains and adapting filters to user locations was not implemented.

Solutions

Shopify Markets Integration

Consolidated platforms into a single Shopify store, simplifying operations across markets.

Dynamic Delivery Information

Developed a custom feature to display accurate delivery details based on user location.

Personalized Checkout

Implemented a custom checkout page to capture specific product inquiries efficiently.

Location-Aware Redirection

Created an automated location detection system to redirect users to relevant market domains.

Results

Unified Management

Streamlined operations by consolidating multiple platforms into one system.

Improved Usability

Dynamic and location-based features made the shopping experience more intuitive.

Boosted Engagement

The redesigned website fostered stronger customer interactions and satisfaction.

Operational Efficiency

Automated processes enhanced overall website performance and reduced maintenance efforts.

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