Transforming Saral Homes' Digital Presence for Enhanced Performance and Efficiency.

Overview

We provided services such as redesigning their existing website, customizing the homepage, collections, and product pages. Development of a custom shopify app that fulfills the requirement of custom price calculation on the basis of product carpet area

Objective

Transforming Saral Homes' Digital Presence for Enhanced Performance and Efficiency

The Challenges

Saral Homes' website was hindering their growth due to several factors:

  • Outdated Technology: The website ran on Shopify 1.0, lacking access to critical features and updates essential for scalability.
  • Uninspiring Design: The website's design failed to resonate with Saral Homes' brand identity, potentially impacting customer engagement.
  • Manual Processes: Inefficient CRM capabilities hampered order processing, leading to potential delays and customer frustration.
  • Limited Customization: Inability to offer custom size pricing limited catering to specific customer needs.

Our Solution

We implemented a multi-faceted solution to address Saral Homes' challenges:

  • Shopify Upgrade: Migrated the website to Shopify 2.0, enabling access to the latest features and ensuring scalability for future expansion.
  • UI/UX Revamp: Designed a modern and user-friendly interface, aligning with Saral Homes' brand image for an enhanced customer experience.
  • CRM Integration: Integrated a third-party CRM application to streamline order processing, improve customer relationship management, and boost operational efficiency.
  • Order Automation: Increased efficiency by integrating the "Shipway" app, automating the order fulfillment process.
  • Custom Size Pricing Calculator: Developed a custom in-house app to provide accurate, real-time price quotes based on individual customer specifications.

Performance Enhancements

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The Conclusion

  • Enhanced User Experience: The revamped UI/UX design resulted in a more engaging and user-friendly website, fostering increased customer satisfaction and retention.
  • Streamlined Operations: Integration of third-party CRM and order automation apps optimized order processing and logistics, enhancing operational efficiency.
  • Customization Capabilities: The custom size price calculator provides customers with personalized pricing quotes, catering to their unique requirements and preferences.
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